Tired of Disconnected Facility & Workplace Operations?

AI-assisted, next-gen Facility & Workplace Management for enhanced efficiency and a seamless user experience.

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Facility & Workplace Management Doesn't Have to Be This Hard

Facility Workspace Management

Are you struggling with…

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    Maintenance delays, unexpected breakdowns, and frustrated technicians?

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    Employees wasting time searching for available desks or meeting rooms?

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    Underutilised spaces, overcrowded zones, or inefficient layouts?

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    A disconnected patchwork of tools that don’t talk to each other?

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    Visitors waiting in queues and cumbersome sign-in processes?

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    No data visibility, no accountability, and no way to scale?

You're not alone. These are the challenges that cost organizations millions in downtime, low productivity, and poor workplace experiences.

How eFACiLiTY® Fixes Your Challenges

Target

eFACiLiTY® is the most Comprehensive Facility & Workplace Management (IWMS & CAFM) solution that helps you to:

  • Streamline maintenance, asset, and service operations

  • Enable hybrid work with smart desk booking and touchless visitor management

  • Maximise space utilisation and improve sustainability

  • Automate tasks and boost efficiency

  • Provide real-time visibility and centralised control

Why Leading Enterprises Choose eFACiLiTY®

Efficiency & Optimisation

Efficiency & Optimisation

  • Streamlined Processes: Manage assets, spaces, and maintenance schedules with ease using powerful IWMS & CAFM tools.
  • Centralised Data: Automate routine tasks and reduce admin effort for a more efficient workplace.
Cost Savings

Cost Savings

  • Smarter Resource Use: Cut real estate, energy, and asset-related costs through advanced analytics and automation.
  • Better Maintenance ROI: Extend asset life and reduce repair costs with intelligent workflows.
Enhanced Decision-Making

Enhanced Decision-Making

  • Real-Time Dashboards: Stay in control with up-to-date data on performance, space use, and sustainability.
  • Custom Reporting: Gain insights that drive continuous improvement and smarter planning.
Compliance & Risk Management

Compliance & Risk Management

  • Stay Compliant: Meet industry, legal, and safety standards with built-in audit trails and alerts.
  • Proactive Risk Mitigation: Prevent emergencies by analysing asset histories and automating maintenance.
Scalability & Flexibility

Scalability & Flexibility

  • Modular Architecture: Start small, grow big. Add modules as you scale—no lock-ins.
  • Cloud-Ready: Support hybrid teams and integrate effortlessly with your current IT ecosystem.
Sustainability

Sustainability

  • Smart Energy Use: Cut carbon footprints with energy dashboards and smart controls.
  • IoT for Greener Facilities: Leverage IoT sensors to monitor, manage, and reduce resource usage in real time.
Competitive Advantage

Competitive Advantage

  • Operational Excellence: Improve service delivery and reduce operating costs across departments.
  • Better Workplaces: Create an environment that attracts and retains top talent with tech-enabled comfort.

Explore Our IWMS & CAFM Modules

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Plug into Your Ecosystem with Zero Headaches

Digital integration

Seamlessly integrates with:

  • Leading BAS/BMS systems: Honeywell, Schneider Electric, Johnson Controls

  • ERP/accounting platforms: SAP, Oracle, Microsoft Dynamics

  • BIM tools: IFC, Revit, Navisworks

  • HRMS platforms & Active Directory

  • Communication channels: Email, WhatsApp, SMS, Microsoft Teams

  • Any third-party applications via multiple integration methods

To know more, visit our Integrations page.

Your existing systems become smarter when eFACiLiTY® is your central command hub.

Your Intelligent Co-Pilot: eFACiLiTY® AI/ML Virtual Assistant

Empowering facility management with AI-driven assistance to streamline tasks, reduce errors, and speed up decision-making.

Reduce cognitive effort. Free up time. Let intelligence do the heavy lifting.

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Voice Assistant
Execute facility maintenance and support tasks via natural chat or voice commands
Resolves issues
Provide smart, context-aware suggestions to resolve issues and reduce errors
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Auto-generate precise work orders and support tickets instantly
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Deliver fast, actionable insights and data-driven recommendations for better decisions
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Automate routine requests and workflows seamlessly through chat, voice, or email

Advanced AI Orchestration Layer

eFACiLiTY® features an Agentic AI Orchestration Layer that autonomously manages complex facility workflows with intelligence and precision. This AI engine powers

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Dynamic helpdesk ticketing that prioritises and routes issues in real time
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Smart work order allocation that assigns tasks based on workload and skillsets
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Predictive SLA management to ensure timely service and prevent bottlenecks
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Inventory planning driven by AI forecasts to optimise stock levels
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Predictive maintenance and root cause analysis to minimise downtime
By automating these critical operations, the AI Orchestration Layer acts as a proactive co-pilot—freeing your teams from manual oversight and enabling smarter, faster decision-making.

Trusted by Leading Organizations Across Industries

  • Facilities Management Companies

  • Corporate Headquarters & Office Campuses

  • Real Estate & Property Management

  • Educational Institutions & University Campuses

  • Government & Public Sector Agencies

  • Healthcare & Hospital Facilities

  • Manufacturing & Industrial Plants

Talk to an Expert
Bae Systems
Sodexo
Pepsico
Wipro
HCL
Adani
SBI
Reliance
Prestige
Bae Systems
Sodexo
Pepsico
Wipro
HCL
Adani
SBI
Reliance
Prestige
Godrej Industry
Gauteng
Lake Tukana
NEOM
Bp
Anti Doping Lab Qatar
Alghanim
Ooredoo
Qatar University
Godrej Industry
Gauteng
Lake Tukana
NEOM
Bp
Anti Doping Lab Qatar
Alghanim
Ooredoo
Qatar University

What Customers Say

Max Schiff, Chief Executive Officer, Lake Turkana Wind Power
At Lake Turkana Wind Power (LTWP), we are committed to driving green energy innovation in Kenya. Managing over 3,000 assets, our operations are critical to ensuring the efficient collection and distribution of electricity from 365 wind turbines spanning 40,000 acres. To streamline asset management and enhance operational efficiency, we have successfully implemented SIERRA’s eFACiLiTY® for our substation and collector network infrastructure—a vital hub that consolidates and transmits power from our wind farm.

With eFACiLiTY®, we have fully digitized our substation equipment and overhead power collector network automating critical processes such as work order generation, material requests, and asset management. The implementation was completed in just three weeks, ensuring a smooth and efficient go-live that has enhanced our overall operations. The system seamlessly integrated into our operations, significantly enhancing efficiency, streamlining inventory tracking, and reducing reliance on manual paperwork—all while supporting our sustainability objectives. Beyond improving daily workflows, eFACiLiTY® has strengthened our audit and tracking capabilities, ensuring greater compliance, transparency, and IT security. The support from SIERRA was instrumental in the fast implementation and seamless integration, and we look forward to leveraging additional modules to further enhance our operations at LTWP.

- Max Schiff, Chief Executive Officer, Lake Turkana Wind Power

Rajeev Tomar
At HCLTech, selecting the right solution for HOTDESKING was crucial for our operations. After thorough evaluation, we chose eFACiLiTY® due to its optimal technical and commercial fit.

The implementation process was executed seamlessly, entirely remotely. The eFACiLiTY® team exhibited a profound understanding of our requirements and delivered on time with precision. Their commitment to excellence was evident throughout the process.

Our experience with eFACiLiTY® has been exceptional. We highly recommend eFACiLiTY® to any organisation in need of a robust and scalable for hotdesking capabilities.

- Rajeev Tomar

T P Thomas
SIERRA team had given their full commitment to MCMC and has conducted themselves in a professional and trustworthy manner by completing the implementation of the eFacility system on schedule while fulfilling the quality level set by MCMC. SIERRA’s eFacility System is used in our HQ in Cyberjaya and 13 regional offices allover Malaysia

- T P Thomas

Amit Chaulkar
Solutions developed by SIERRA have given us a sharp edge in a highly competitive market.

- Amit Chaulkar

Thiruppathy T S
eFACiLiTY® helps us in managing our facility more efficiently.

eFACiLiTY® also made visitor sign-in a breeze for our visitors. They can just scan the QR code posters with their smartphones, self-register, and enter the premises. Also, the intuitive energy dashboard easily integrates with our building management system and gives us data on various building parameters that help us to make better-informed decisions for conserving energy.

We’re glad to have implemented eFACiLiTY® in our business park and happy with the world-class support & overall positive impact that eFACiLiTY® has on our team’s efficiency!

- Thiruppathy T S

Binoy Chempakasery
We would like to inform you that we have gone live with the ‘eFACiLiTY® application for our Head office and Extended Head office, employees have downloaded the application and the same has been utilised effectively since then, we are able to manage the office spaces and car park facilities in a more optimum manner.

Needless to mention SIERRA has a great team in place with excellent product knowledge, enabling timely deliveries.

We’re glad to have implemented eFACiLiTY® and happy with the world-class support!

- Binoy Chempakasery

Transform the Way You Work

Whether you manage maintenance, people, spaces—or all three—eFACiLiTY® gives you the power, clarity, and control you’ve been missing.

Ready to reinvent your facility and workplace experience?